UGA Biopharma

The cell line experts for biologics and biosimilars

General Terms and Conditions

Below you will find the General Terms and Conditions of UGA Biopharma GmbH. These terms govern the use of our services and products. We recommend reading them carefully before engaging in any business with us.

General Terms and Conditions

Complete document in PDF format

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Overview of Key Terms

Our General Terms and Conditions outline the legal framework for our business relationships. Below is a summary of the most important sections:

Scope and Application

  • These terms apply to all offers, deliveries, and services provided by UGA Biopharma GmbH
  • They govern the relationship between UGA Biopharma and its customers
  • Any conflicting terms from customers will not be recognized unless expressly agreed in writing

Offer and Acceptance

  • All offers are subject to change and non-binding unless otherwise stated
  • Orders become binding only upon written confirmation from UGA Biopharma
  • Technical specifications and documentation may be subject to change

Prices and Payment Terms

  • Prices are quoted in Euro unless otherwise specified
  • All prices are exclusive of VAT and other applicable taxes
  • Payment terms are net 30 days from date of invoice
  • Late payments may incur interest charges as permitted by law

Important: This is only a summary of key terms. For complete and legally binding terms, please download and review the full PDF document.

Delivery and Shipping

Our delivery terms ensure transparent and reliable service for all our customers.

Delivery Times

  • Delivery times are approximate and not guaranteed unless expressly confirmed
  • We are not liable for delays caused by force majeure or circumstances beyond our control
  • Partial deliveries are permitted unless otherwise agreed

Shipping and Risk

  • Risk passes to the customer upon delivery to the carrier
  • Shipping costs are borne by the customer unless otherwise agreed
  • Customers must inspect goods upon delivery and report any damages immediately

Warranty and Liability

Our warranty and liability terms are designed to be fair and reasonable for both parties.

Product Warranty

  • Warranty period is 12 months from date of delivery unless otherwise specified
  • Warranty covers defects in material and workmanship under normal use
  • Warranty does not cover damages caused by improper handling or storage

Liability Limitations

  • Our liability is limited to direct damages up to the contract value
  • We are not liable for indirect or consequential damages
  • Liability for gross negligence and willful misconduct remains unaffected

Intellectual Property

Protection of intellectual property is fundamental to our business relationships.

Property Rights

  • All intellectual property rights remain with UGA Biopharma GmbH
  • Customers receive a license to use products for their intended purpose
  • No rights to patents, trademarks, or know-how are transferred

Confidentiality

  • Both parties agree to maintain confidentiality of business information
  • Confidentiality obligations survive termination of the business relationship
  • Standard confidentiality period is 5 years from disclosure

Complete Document Available

For the complete and legally binding version of our General Terms and Conditions, please download the PDF document.

Download Full Terms and Conditions